Role: Wealth Management Client Sales Specialist
Summary:
The Client Sales Specialist supports advisors through a full-service platform, focusing on customer contact, relationship building, and referral management to achieve sales revenue. They ensure client satisfaction, maintain data integrity, and adhere to operating procedures.
Responsibilities:
Provide support to management, advisors, and support staff, including system operations, file maintenance, email monitoring, and handling inbound requests.
Engage extensively with clients, managing account maintenance, money transfers, and address updates.
Act as liaison among sales, compliance, and other business lines, facilitating account opening and ensuring regulatory compliance.
Review client account activity regularly for accuracy and reconciliation.
Participate in client meetings, prospecting, and events.
Coordinate account paperwork, support projects, and fulfill advisor requests.
Resolve service issues promptly, maintain confidentiality, and ensure compliance with policies.
Utilize technology effectively, providing feedback for system improvements.
Qualifications & Skills:
- 0-2 years’ experience required; 2-4 years’ preferred.
- High School diploma required; Bachelor’s preferred.
- Proficiency in Microsoft Office; experience with DocuSign beneficial.
- Strong communication, organizational, and customer service skills.
- Experience in banking or operations advantageous.
- FINRA Series 7, 66/63 licenses preferred; State Life & Health licenses preferred.