Role: RN Triage – OBGYN
Responsibilities include:
- Reviewing patient voicemails and communicating with patients via phone or Mychart to assess care needs, providing appropriate medical advice or directing to emergency services or clinics.
- Conducting telephone assessments using nursing skills, intervening based on patient needs, and ensuring understanding through teach-back methods.
- Identifying high-risk symptoms such as chest pain or stroke signs and directing patients to emergency departments immediately.
- Scheduling appointments for patients requiring non-emergency care, escorting patients to exam rooms, recording vital signs, and preparing patients for exams or procedures.
- Assisting with immunizations, diagnostic tests, and in-office procedures like colposcopy, LEEP, venipuncture, and specimen collection.
Qualifications & Skills:
- Current Illinois RN licensure
- Bachelor’s Degree in Science preferred
- 1+ year of telephone triage experience preferred
- CPR/BLS certification from American Red Cross or American Heart Association
Key Attributes: Strong nursing skills, effective patient communication, ability to assess and prioritize care, and experience with medical procedures.