Role Overview: The Patient Flow Coordinator manages patient movement within the department, collaborating with staff, leadership, and ancillary teams to optimize throughput and ensure high-quality care. They monitor patient volumes, coordinate bed assignments based on acuity, and address delays by facilitating communication and resource reallocation. The coordinator provides clear updates on patient status, coordinates discharge processes, and assists in resolving barriers to timely care. They serve as a professional role model, maintaining effective relationships and communication with internal and external stakeholders.
Key Responsibilities:
- Coordinate patient flow, bed availability, and transfers utilizing tele-tracking and collaboration with charge nurses.
- Communicate pertinent information on patient status, delays, and bed readiness to clinical teams and leadership.
- Assist with discharge processes, resource re-direction, and transportation coordination.
- Serve as a liaison between departments to facilitate clinical needs and process improvements.
- Provide comprehensive shift handoffs, including patient status, bed availability, and pending needs.
Qualifications & Skills: A graduate of a specialty nursing program is required; a Bachelor’s degree in nursing is preferred. The role demands strong organizational, communication, and leadership skills, with experience in clinical environments. The position typically involves working in a healthcare setting, with responsibilities aligned to patient care coordination and process improvement.