Summary:
The RN Nurse Navigator Triage provides patient-centered nursing triage services both over the phone and in person, assessing patient acuity, providing health advice, and coordinating care to ensure quality and continuity. Key responsibilities include performing patient assessments, managing urgent cases, scheduling emergency appointments, educating patients and families, and facilitating communication across departments and external organizations. The role requires accurate documentation, adherence to protocols, and support for new staff orientation. Qualifications include a graduate from a Specialty Training Program in Nursing, with a preferred Bachelor’s Degree and five years of nursing experience, particularly in ICU or ED settings. Proficiency in computer skills and Microsoft Office is essential. The position involves day/evening shifts, rotating weekends and holidays. The role emphasizes interdisciplinary collaboration, quality improvement, and professional growth within a culturally diverse environment. Benefits include comprehensive health insurance, PTO, tuition reimbursement, wellness programs, and family support services.