Role Overview: Provides patient education, promotes understanding of health conditions, and ensures continuity of care. Acts as a patient navigator, coordinating pre- and post-hospital care, and facilitating entrance into care programs. Serves as a liaison between patients and healthcare teams, supporting multidisciplinary clinics and activities.
Key Responsibilities:
- Coordinate patient activities across interdisciplinary teams and clinics.
- Educate patients and families about conditions and care plans, both in person and via phone/mail.
- Support diagnosis and treatment by providing clinical assistance to providers and patients.
- Communicate effectively with patients, ensuring timely follow-up and surveillance.
- Coordinate support services such as support groups and social services.
- Maintain systems for patient follow-up and clinical documentation.
- Provide nursing care and assist with procedures as needed.
- Educate team members and act as a resource within the clinical environment.
Qualifications & Skills:
- Graduate from a specialty nursing training program (required); Bachelor’s Degree in Nursing preferred.
- Minimum of two years RN experience.
- Strong communication, organizational, and patient advocacy skills.
- Ability to collaborate effectively with multidisciplinary teams.
Work Environment & Commitment: Typically performed in a clinical setting, with an emphasis on quality, safety, and patient-centered care. Adheres to organizational policies and promotes a culture of learning, innovation, and excellence.