Role: Receptionist at an inpatient rehabilitation hospital, serving as the first point of contact for patients, families, and visitors.
Responsibilities:
- Manage a busy front desk, answer and route calls, and support patient check-in and registration.
- Schedule and confirm appointments, ensuring smooth patient flow.
- Maintain accurate records in compliance with HIPAA standards.
- Collaborate with clinical and administrative teams to deliver a welcoming and efficient experience.
Qualifications & Skills:
- Excellent communication and organizational skills.
- Ability to handle a fast-paced environment with professionalism.
- Knowledge of HIPAA regulations and confidentiality practices.
- Customer service-oriented with a compassionate approach.