Role Overview: A Licensed Practical Nurse (LPN) serving as a patient navigator to assist in patient intake, education, and ongoing care coordination. This full-time position involves guiding patients through program entry, providing clinical support, and collaborating with healthcare providers to ensure seamless diagnosis and treatment processes.
Key Responsibilities:
- Utilize clinical knowledge to facilitate patient introduction to the program.
- Perform and document patient needs assessments primarily via telephone or documentation review.
- Coordinate and implement patient care plans through effective communication with providers and patients.
- Provide patient and family education tailored to individual needs.
- Coordinate patient activities, support groups, and educational sessions.
- Maintain systems for timely follow-up, surveillance, and scheduling.
- Investigate patient concerns related to appointments, communication, or billing.
- Conduct medical record reviews and assist in procedures, ensuring equipment functionality.
Qualifications & Skills:
- Minimum of 2 years LPN work experience.
- Graduate from Specialty Training Program in Nursing.
- Strong communication, organizational, and clinical skills.
- Ability to collaborate effectively within a multidisciplinary team.
Additional Duties: Maintain clinical supplies, ensure proper equipment operation, and support clinic efficiency initiatives. The role is performed in a clinical environment, adhering to organizational policies and protocols.