The Lead Laboratory Support Services Specialist is responsible for overseeing specimen processing, documentation, and result management in a clinical laboratory setting. They operate laboratory equipment, ensure accurate specimen handling, and maintain compliance with regulatory standards such as OSHA and CLIA. This role includes providing leadership by guiding team members, managing workflow, and stepping in for supervisors when needed. Key responsibilities involve customer service via phone, maintaining equipment, contributing to quality improvement initiatives, and supporting a positive work environment. Qualifications include a high school diploma or GED, at least one year of experience in laboratory procedures and leadership, and proficiency with computer systems. Preferred candidates hold BLS certification and have knowledge of laboratory systems and regulations. Soft skills such as organization, communication, teamwork, and adaptability are essential. The position offers competitive pay, benefits, and opportunities for professional growth, with flexible hours within a specified schedule.