Emergency Department Patient Access Registrar

Seeking an Emergency Department Patient Access Registrar to support patient registration and insurance verification processes.

Key responsibilities include:

Greeting and interviewing patients or their representatives in person or by phone to gather demographic and insurance information.

Entering and verifying patient data accurately using computer systems.

Processing referrals, pre-authorizations, and insurance benefits to ensure proper billing.

Collecting co-pays and outstanding balances with a compassionate approach.

Scheduling patient appointments and responding to routine and sensitive inquiries.

Generating reports, analyzing data, and maintaining knowledge of registration requirements across hospital units.

Qualifications and skills:

High School Diploma or GED, with at least 1 year of customer service experience.
Ability to work onsite, with strong communication, organizational, and interpersonal skills.
Preferred experience in scheduling, authorizations, or healthcare settings.
Effective time management and basic keyboarding skills.

Physical environment: Standing for extended periods while using workstations and headsets.

Additional information: Competitive pay, comprehensive benefits, and a sign-on bonus for external applicants. The role involves night shifts with rotating weekends and occasional overtime. Emphasizes diversity, inclusion, and health equity in its mission.