Role Overview: This position involves providing direct patient care and clinical support in an outpatient setting, working as an essential team member under the provider’s direction. Responsibilities include preparing patients, performing technical duties such as EKGs, wound dressings, phlebotomy, administering medications, and supporting minor surgical procedures. Administrative tasks encompass patient scheduling, documentation, referrals, billing inquiries, and maintaining accurate medical records using electronic health systems. The role also involves inventory management, instrument sterilization, infection control, and ensuring patient safety and privacy. Collaboration with team members, patient education, and participation in quality improvement initiatives are key aspects.
Qualifications & Skills: Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from recognized governing bodies is required. A high school diploma or GED is necessary; additional specialty training is preferred. Candidates must demonstrate competency in clinical procedures, possess good communication skills, and adhere to infection control protocols.
Key Duties:
- Perform clinical tasks such as vital signs, screenings, specimen collection, and minor procedures.
- Support patient flow and safety, prepare examination rooms, and assist providers during procedures.
- Administer medications, conduct tests, and process laboratory specimens.
- Handle clerical duties including documentation, scheduling, referrals, and billing support.
- Ensure infection control, sterilization, and equipment maintenance.
- Engage in patient communication, education, and support quality improvement efforts.