Role Overview
The position involves delivering high-quality, efficient service to patients by scheduling appointments, greeting, and registering patients in the EMR system, verifying demographic and billing information, and monitoring waiting areas to ensure timely care or communicating delays. The role also requires identifying insurance types and verifying patient coverage eligibility.
Qualifications & Skills
- 2+ years of medical office experience preferred
- Proficiency with EHR systems and Microsoft Office
- Bilingual abilities in English/Spanish or English/Polish preferred
- Strong communication, customer service, and interpersonal skills
Key Responsibilities
- Provide excellent patient service and manage appointment flow
- Accurately register patients and verify insurance coverage
- Maintain a welcoming environment and communicate delays when necessary
Additional Details
This role is based in Chicago and offers benefits including dental, medical, vision, life insurance, retirement, and paid time off.