Role Overview: This position involves providing strategic leadership, team management, and business development within a banking environment.
- Leadership & Culture: Coach, lead, and manage the banking team to execute initiatives effectively, promote a positive work culture, and represent the organization professionally in the community.
- Sales & Business Growth: Implement and coach advice-driven sales processes, build key client relationships, and proactively seek new business through networking and local activities.
- Client Experience: Ensure exceptional client service and timely resolution of issues.
- Team Management: Recruit, train, develop, and motivate team members; conduct performance evaluations and foster teamwork and inclusivity.
- Compliance & Risk: Collaborate to ensure adherence to regulations, policies, and internal controls; implement risk mitigation practices.
- Operations: Oversee operational efficiency, monitor metrics, control expenses, and partner with operational teams to address concerns.
Qualifications: Bachelor’s degree or equivalent experience; strong leadership, communication, and interpersonal skills; proficiency in Microsoft Office and Salesforce.
Supervisory Responsibilities: Direct, evaluate, and develop team personnel, including hiring, coaching, and addressing performance issues.
Additional Details: No specific licenses required; compliance with background checks and S.A.F.E. Mortgage Licensing Act is necessary for employment.