Role Overview:
This leadership position involves coaching and managing a banking center team to execute strategic initiatives, promote a positive work culture, and represent the organization professionally within the community.
Key Responsibilities:
- Lead and develop the team, ensuring effective routines and associate engagement.
- Drive sales through coaching advice-driven processes, building relationships, and local market development.
- Deliver exceptional client experiences and resolve issues promptly.
- Ensure compliance with regulations, policies, and risk management practices.
- Oversee operational efficiency, monitor metrics, control expenses, and collaborate with retail operations.
- Manage supervisory duties, including hiring, training, performance evaluation, and addressing employee relations.
Qualifications & Skills:
- Bachelor’s degree or equivalent experience.
- Strong leadership, coaching, and communication skills.
- Proficiency in Microsoft Office and Salesforce.
- Ability to foster teamwork, manage risks, and ensure regulatory compliance.
Additional Requirements:
- Background and credit checks, compliance with S.A.F.E. Mortgage Licensing Act.