Role Overview: Provide exceptional customer service and support in a radiology department by managing patient flow, scheduling appointments, verifying insurance, processing referrals, and coordinating imaging and results communication. Work independently to improve clinical and clerical operations, assist with training staff, and ensure patient confidentiality according to HIPAA guidelines.
Key Responsibilities:
- Manage patient appointments, prioritize emergent exams, and optimize scheduling.
- Assist patients with referrals, follow-ups, and image requests.
- Verify insurance and demographic information accurately.
- Coordinate image sharing, download CDs, and maintain radiology information systems.
- Communicate results to providers and support departmental workflows.
- Provide backup support, handle patient concerns, and maintain a tidy waiting area.
- Protect patient privacy and adhere to confidentiality policies.
Qualifications & Skills:
Additional Details: This full-time role involves day shifts, working in a busy clinical environment, with compensation ranging from $16.00 to $29.00 per hour based on experience and location. Benefits include comprehensive health coverage, incentives, and retirement plans.