Role Overview:
Responsible for managing store operations, including staffing, training, merchandising, inventory control, and customer service. Ensures store is properly staffed, maintains safety standards, and adheres to company policies.
Key Responsibilities:
- Recruit, select, train, evaluate, and motivate employees; make staffing and pay recommendations.
- Open and close the store, manage daily operations, and ensure a clean, organized, and secure environment.
- Analyze sales, profitability, and inventory data to identify business trends and control expenses.
- Order merchandise to meet stock targets, oversee inventory accuracy, and manage presentation standards.
- Control cash handling, cashier accountability, and facility security procedures.
- Deliver superior customer service and foster a positive shopping experience.
- Ensure compliance with policies, safety procedures, and legal requirements; complete all documentation accurately.
Qualifications & Skills:
- Ability to interpret documents, perform basic math, and operate cash registers and inventory systems.
- Strong communication, interpersonal, organizational, and problem-solving skills.
- Knowledge of retail practices, safety, and security policies.
- Experience in retail management preferred; high school diploma or equivalent recommended.
- Ability to lift up to 40-55 pounds, stand and walk frequently, and adapt to a fast-paced environment.
Additional Attributes:
- Supports team development, fosters collaboration, and maintains customer focus.
- May require bilingual skills; physically active with frequent movement and occasional outdoor exposure.