Role Overview: Responsible for overseeing store operations, including staff management, inventory control, merchandising, and customer service to ensure efficient store functioning and achievement of sales goals.
Key Responsibilities:
- Recruit, hire, train, evaluate, and retain qualified employees in compliance with labor laws and company policies.
- Provide performance feedback, conduct evaluations, and handle disciplinary actions when necessary.
- Manage staffing levels, open and close the store, and ensure operational procedures are followed.
- Analyze financial statements to identify trends, control expenses, and optimize profitability.
- Oversee inventory management, including ordering, stocking, and maintaining accurate inventory levels.
- Ensure merchandise presentation aligns with company standards using fixtures, signage, and pricing.
- Maintain store security, cash handling accuracy, and safety protocols.
- Deliver exceptional customer service and foster a safe, clean shopping environment.
- Ensure compliance with policies, complete required documentation, and facilitate effective communication.
Qualifications & Skills:
- Strong reading, math, and communication skills.
- Knowledge of cash handling, inventory management, and merchandising practices.
- Experience in retail management, recruiting, and staff development preferred.
- Ability to solve problems, organize tasks, and maintain attention to detail.
- Bilingual proficiency may be preferred depending on location.
Physical & Working Conditions: Frequent standing, bending, lifting up to 55 pounds, and operating equipment. Must be adaptable to a fast-paced environment with moderate noise and occasional outdoor conditions.