Role Overview: Responsible for managing store operations, employee staffing, training, and performance to ensure effective sales and customer service.
Key Duties:
- Recruit, select, train, and evaluate staff, ensuring proper staffing and compliance with labor laws.
- Lead daily store opening and closing; monitor sales, profitability, inventory, and expenses.
- Maintain merchandise presentation, inventory accuracy, and security protocols.
- Provide excellent customer service and foster a safe, organized shopping environment.
- Adhere to company policies, complete documentation, and ensure safety and security standards.
Qualifications & Skills:
- Strong communication, organizational, and problem-solving abilities.
- Knowledge of inventory management, cash handling, and retail practices.
- Experience in retail management preferred; high school diploma or equivalent.
- Ability to interpret manuals, perform math calculations, and handle physical tasks including lifting and standing for extended periods.
- Effective interpersonal skills; bilingual skills may be a plus.