Role Overview
This position involves managing store operations, including opening and closing in the absence of management, overseeing cash handling, inventory, and vendor deliveries.
Providing exceptional customer service by engaging with customers, resolving issues, and coaching team members is essential.
Responsibilities include processing transactions, maintaining compliance with pricing and signage standards, supporting team training, and completing administrative tasks such as bookkeeping and system updates.
The role requires acting as a liaison during management absence and addressing customer concerns or disciplinary issues.
Qualifications & Skills
Candidates should have at least 1+ year of supervisory or retail key holder experience.
Flexibility to work evenings and weekends is necessary.
Knowledge of inventory control is preferred, along with strong customer service and teamwork skills.
Passing an online assessment is required.
Additional Information
Benefits include employee discounts, transportation assistance, wellness resources, and more.
The role is based in Chicago.