Role: Retirement Living Sales Counselor
Responsibilities:
- Assist older adults and their families in exploring community living options.
- Understand prospective residents’ needs and explain independent living and care services.
- Conduct tours and presentations to showcase community offerings.
- Guide families through the decision-making process with a compassionate approach.
- Build and maintain relationships with prospects, families, and referral partners.
- Track leads and follow-up activities using sales systems.
- Collaborate with community teams to ensure a respectful and integrity-driven experience.
Qualifications & Skills:
- Strong interpersonal and communication skills.
- Ability to build relationships and provide exceptional customer service.
- Experience in sales or resident relations preferred.
- Commitment to providing a resident-first, compassionate experience.