Position: Registered Nurse Triage (RN) – General Surgery
Responsibilities:
- Provide patient care through inbound and outbound telephone practice, assessing caller needs with active listening, clinical assessment, and problem-solving skills
- Manage immediate and ongoing patient needs, including acute and preventative interventions
- Perform phone triage, patient education, and continuous Glucose Monitor placement, testing, insurance pre-authorization, and referrals
- Maintain exam rooms by cleaning and stocking supplies
Qualifications & Skills:
- Current Illinois RN licensure and CPR certification (AHA)
- Office RN experience and BSN preferred
- Ability to handle high-stress situations independently
- Physical ability to stand, walk, sit, bend, reach, climb, and repeatedly use hands; capable of lifting up to 40 lbs. and pushing/carrying 20 lbs.
- Effective verbal and written communication in English