Life Plan Counselor provides compassionate guidance to older adults and their families as they explore senior living options, including independent living, assisted living, memory care, and skilled nursing.
Key Responsibilities
- Listen to prospective residents to understand goals, needs, and preferences.
- Explain available services and support residents in making informed decisions.
- Guide individuals through planning and next steps from initial inquiry.
- Partner with internal community teams to coordinate accurate information and resources.
- Deliver a respectful, resident-first experience throughout the process.
Qualifications & Skills
- Compassionate, supportive communication with residents and families.
- Ability to assess needs and help translate them into appropriate care and service options.
- Strong collaboration and coordination skills across teams.
- Commitment to integrity, continuous improvement, and enhancing seniors’ quality of life.