Role Overview: The RN Nurse Navigator Triage provides nursing triage and health advice via phone and in person, assessing patient acuity and coordinating care to ensure quality and continuity.
Key Responsibilities: Perform patient assessments, initiate emergency treatments, prioritize urgent calls, educate patients, schedule appointments, and coordinate care across departments and external organizations. Support new staff orientation, communicate effectively with patients and providers, explain medical conditions, manage concerns, and ensure timely documentation.
Qualifications & Skills: BSN preferred, with 5+ years nursing experience, preferably in ICU/ED. Proficient in computer systems, Microsoft Office, SharePoint, Windows, and Teams. Ability to handle high-pressure situations and provide protocol-driven advice.
Work Environment & Benefits: Typically performed in a clinical setting with remote work options. Benefits include comprehensive health coverage, PTO, tuition reimbursement, wellness programs, and family support services.
Additional Details: The role involves flexible shifts, rotating weekends and holidays, and minimal travel for training or meetings. Emphasizes a culture of growth, interdisciplinary collaboration, safety, and community engagement.