Role Overview: The RN Nurse Navigator Triage provides nursing triage services, assessing patient acuity, offering health advice, and coordinating care both over the phone and in person.
Key Responsibilities: Perform patient assessments, document symptoms, initiate emergency care if needed, prioritize urgent calls, educate patients, schedule appointments, and facilitate communication across departments. Assist with onboarding new staff, manage patient concerns following protocols, ensure timely documentation, and collaborate with external organizations.
Qualifications & Skills: BSN preferred, with 5+ years of nursing experience, especially in ICU/ED or Critical Care. Proficiency in computer systems and Microsoft Office is required. Strong communication, clinical judgment, and coordination abilities are essential.
Work Environment & Benefits: Typically in a clinical setting, with full-time hours. Benefits include health insurance, PTO, tuition reimbursement, wellness programs, and support services.
Additional Details: The role emphasizes interdisciplinary collaboration, professional growth, quality improvement, and adherence to organizational policies, aiming to improve total health outcomes.