Role Overview:
The Intake Coordinator is responsible for processing home care referrals accurately and efficiently, ensuring compliance with agency policies and regulations. This non-clinical role serves as a liaison, coordinating services across various product lines and promoting customer satisfaction.
Key Responsibilities:
- Screen referrals to verify patient eligibility and adherence to admission criteria.
- Verify insurance benefits, obtain pre-authorizations, and assist billing.
- Track patient statuses, including hospitalizations and rehabilitation placements.
- Coordinate discharge planning and educate stakeholders on home care services.
- Promote safety and maintain constant alertness during work activities.
Qualifications & Skills:
- High School Diploma or GED required; Associate’s Degree preferred.
- 2-5 years of relevant experience; additional experience or education may be advantageous.
- Ability to multitask, prioritize duties, and communicate effectively.
- Experience in home care is a plus.
Additional Information:
- Full-time position, primarily based on-site with flexibility to travel between hospital locations.
- Weekend and holiday rotation required.
- Mileage reimbursement provided.