Referral Clerk Sleep Medicine is responsible for managing administrative processes, including intake, referral handling, prior authorizations, and patient chart updates. They collaborate with healthcare teams to support service requests from members and providers, handle inquiries, and ensure compliance with regulations. Key duties include managing electronic health records, answering calls, supporting front office staff, and performing other assigned tasks.
Qualifications include a high school diploma or GED, at least one year of computer proficiency in Microsoft Office, and customer service or healthcare experience. Preferred skills encompass healthcare industry knowledge, experience in medical settings, and familiarity with medical coding and referral procedures. Soft skills required are independence, teamwork, organization, multitasking, communication, and ability to work under pressure. The role offers competitive pay and benefits, including health plans, paid time off, retirement plans, and professional development opportunities.