The Quality CAPA and Investigation Supervisor plays a vital role in ensuring compliance with quality standards within the organization’s logistics and storage operations.
Key responsibilities include:
- Overseeing quality activities in transport divisions and providing guidance on compliance and regulatory requirements.
- Managing incident documentation, investigating non-conformities, and supporting root cause analysis and CAPA initiatives.
- Developing and maintaining a robust Quality Management System (QMS), organizing management reviews.
- Overseeing supplier qualification, conducting audits, and ensuring supplier performance meets quality expectations.
- Leading inspections and audits, responding to auditor inquiries, and addressing non-compliance issues.
- Participating in risk management and change control processes, and communicating changes to clients.
- Ensuring pest control, facility cleaning, and technical quality support activities are properly documented and compliant.
- Managing documentation, quality data, and conducting quality checks throughout the product lifecycle.
- Ensuring adherence to industry standards, regulations, and internal policies, and developing employee training programs.
- Identifying process improvements, participating in client feedback analysis, and supporting continuous quality enhancement.
Qualifications include:
- High School Diploma/GED required; BS in Science, Quality Management, Engineering, or related field preferred.
- 2-5 years of experience in Quality or Operations within healthcare or related industries, including supervisory experience.
- Proficiency in MS Office, understanding of quality assurance in regulated environments, strong problem-solving, communication, and organizational skills.
Additional information: This role is onsite in New Hyde Park, NY, with a sign-on bonus, competitive salary range, and comprehensive benefits focused on wellness and professional growth.