Patient Access Specialist to provide accurate, compassionate front-end registration for hospital and physician services.
Key Duties
- Greet patients and support registration and pre-registration.
- Verify insurance coverage and benefits.
- Obtain and document prior authorizations as needed.
- Collect point-of-service payments.
- Use EHR and registration systems to ensure accurate information for clean claims and fewer denials.
- Educate patients on financial responsibilities with clarity and empathy.
- Partner with clinical and revenue cycle teams to improve patient financial experiences and revenue performance.
Qualifications & Skills
- Strong patient service and communication skills.
- Accurate data entry and attention to detail.
- Ability to verify insurance/benefits and support authorization processes.
- Proficiency with EHR and registration systems.
- Comfort explaining financial responsibilities while maintaining a supportive, mission-driven approach.