Patient Access Specialist responsible for accurate, compassionate front-end registration for hospital and physician services.
- Greet patients and complete registration and pre-registration.
- Verify insurance coverage and benefits, and obtain prior authorizations as required.
- Collect point-of-service payments and support accurate billing information capture.
- Use EHR and registration systems to enter data that supports clean claims and fewer denials.
- Educate patients on financial responsibilities with empathy and clarity.
- Partner with clinical and revenue cycle teams to improve patient financial experiences and revenue performance.
Key skills/qualifications: strong patient service and communication skills, accuracy in registration and insurance processes, familiarity with EHR/registration systems, and a collaborative mindset.