Patient Access Associate Specialist supporting front-end revenue cycle operations for hospital and physician partners.
Key responsibilities:
- Perform accurate patient registration and verify insurance and benefits.
- Obtain required authorizations and collect point-of-service payments.
- Use EHR and revenue cycle systems to maintain precise demographic and financial data.
- Resolve insurance/coverage issues and communicate effectively with internal teams.
- Collaborate with clinical and billing teams to support timely reimbursement and a positive patient financial experience.
Qualifications/skills:
- Prior patient access or medical front office experience.
- Excellent customer service skills with a patient-focused approach.
- Strong attention to detail and accuracy.
- Comfort using EHR and revenue cycle systems and managing sensitive information.