Patient Access Associate Specialist supporting front-end revenue cycle operations for hospital and physician partners. Perform accurate patient registration, verify insurance and benefits, and obtain required authorizations. Collect point-of-service payments to support timely reimbursement and an excellent patient financial experience.
Maintain precise demographic and financial data using EHR and revenue cycle systems. Resolve coverage issues and ensure documentation accuracy. Collaborate with clinical and billing teams to address patient access needs and reduce delays in reimbursement.
Qualifications / Skills
- Previous patient access or medical front office experience
- Strong customer service and patient interaction skills
- High attention to detail and accuracy
- Ability to verify coverage, benefits, and authorizations
- Comfort using EHR and revenue cycle systems
- Effective collaboration with clinical and billing teams