Patient Access Specialist supporting accurate, compassionate front-end registration for hospital and physician services.
Key Responsibilities
- Greet patients and complete registration and pre-registration
- Verify insurance eligibility and benefits
- Obtain prior authorizations when required
- Collect point-of-service payments and process related transactions
- Use EHR and registration systems to ensure clean claims and reduce denials
- Educate patients on financial responsibilities with empathy and clarity
- Collaborate with clinical and revenue cycle teams to improve patient financial experiences and revenue performance
Qualifications & Skills
- Strong patient service and communication skills
- Knowledge of insurance verification, benefits, and prior authorization processes
- Ability to accurately complete registration data and documentation
- Proficiency with EHR and registration systems
- Attention to detail and commitment to reducing claim denials