The Director of Operations oversees home health services in their assigned market, ensuring alignment with the organization’s mission, culture, and values.
They provide strong leadership to teams, foster a positive work environment, and promote high-quality, profitable care delivery.
Key responsibilities include managing operations to meet regulatory standards, enhancing patient and referral experiences, overseeing budgets, and ensuring compliance.
They collaborate with staff to assess and improve services, engage in community outreach, and maintain performance metrics.
Qualifications include a healthcare-related bachelor’s degree, valid RN or PT license, 3+ years in healthcare operations management, and extensive knowledge of home care principles and regulations.
Strong interpersonal, communication, and analytical skills are essential, along with the ability to work flexibly and maintain confidentiality.