Role Summary: The Licensed Practical Nurse Navigator guides patient populations through complex care pathways, focusing on access, referral accuracy, sequencing, and continuity across services and settings.
Key Responsibilities:
- Review and triage referrals for appropriateness and urgency, ensuring necessary records are obtained.
- Collaborate with healthcare providers to coordinate and implement patient care plans.
- Communicate with patients via various methods regarding their care.
- Coordinate patient activities, support groups, and educational series.
- Support internal referral retention and capture, promote patient navigation procedures, and develop screening tools.
- Address patient concerns related to access, scheduling, and communication.
- Conduct medical record reviews and track patient progress from referral through care completion.
- Assist patients in navigating system barriers and ensure timely follow-up and surveillance.
Qualifications & Skills:
Additional Details: Work typically occurs in a clinical environment, with performance evaluated via Key Performance Indicators (KPIs). The role emphasizes patient-centered care, system navigation, and collaboration to improve health outcomes. A comprehensive benefits package is offered, including health coverage, paid time off, tuition reimbursement, wellness programs, and support for work-life balance.