Role: Licensed Practical Nurse Navigator, responsible for guiding patients through complex care pathways, focusing on access, referral accuracy, care coordination, and continuity across services.
Key Responsibilities:
- Review and triage referrals for appropriateness and urgency, ensuring necessary records are obtained.
- Collaborate with healthcare providers to coordinate and implement individualized care plans.
- Communicate with patients via various methods, providing education and support.
- Coordinate patient activities like support groups and educational series.
- Support referral retention, monitor patient status, and track care completion from referral to follow-up.
- Serve as a liaison with scheduling, develop screening tools, and improve navigational procedures.
- Investigate patient concerns related to access, communication, and billing.
- Conduct medical record reviews and report findings to physician specialists.
- Help patients navigate system barriers and ensure timely follow-up and surveillance.
Qualifications & Skills:
- At least 2 years of LPN work experience.
- Graduate from a Specialty Training Program in Nursing.
- Strong clinical knowledge, communication skills, and ability to collaborate effectively.
- Detail-oriented with excellent organizational abilities.
Work Environment & Benefits: Typically performed in a clinical setting, with comprehensive benefits starting from day one, including health insurance, PTO, tuition reimbursement, wellness programs, and family support services.