Role Overview: Provides clinical support as a Licensed Practical Nurse (LPN) to guide patients through health programs, facilitating patient entry, education, and ongoing care. Acts as a patient navigator, collaborating with healthcare providers to coordinate assessments, treatment plans, and patient activities. Utilizes clinical knowledge to evaluate needs primarily via telephone or documentation, ensuring timely follow-up and effective communication with patients and providers.
Key Responsibilities:
- Perform patient evaluations, education, and coordinate program activities.
- Serve as a liaison between patients, providers, and scheduling services.
- Develop and implement patient screening tools and navigational procedures.
- Investigate patient concerns related to access, communication, and billing.
- Conduct medical record reviews and assist with clinical procedures.
- Maintain clinical supplies and ensure proper operation of equipment.
- Assist in maintaining efficient clinic workflows and patient activities.
Qualifications & Skills:
- Graduate from Specialty Training Program-Nursing (Required).
- Minimum of 2 years of LPN work experience.
- Strong communication, teamwork, and organizational skills.
- Ability to coordinate care and support patient navigation effectively.
Work Environment & Other Details: Predominantly performed in a clinical setting, with responsibilities including patient care, collaboration, and process improvement. The role emphasizes teamwork, compliance with policies, and maintaining a safe environment.