Role Overview:
The Lead Sales Associate supports store operations with a customer-focused approach. Key responsibilities include providing excellent customer service, operating cash registers, stocking and organizing merchandise, cleaning the store, and assisting in store setup and maintenance activities. They act in a leadership capacity during the absence of store management, helping to ensure store profitability and asset protection.
Responsibilities:
- Greet and assist customers, ensuring a positive shopping experience.
- Operate cash registers, handle transactions, and manage merchandise bagging.
- Stock, restock, and rotate products according to planograms; build displays.
- Maintain store cleanliness, including trash removal, floor cleaning, and restroom sanitation.
- Support store opening and closing procedures under management guidance.
- Perform duties similar to store management when needed.
Qualifications & Skills:
- Effective communication and interpersonal skills.
- Knowledge of safety policies, cash handling, and merchandise presentation.
- Ability to perform basic math and operate a cash register.
- Understanding of store safety and security practices.
Experience & Conditions:
- High school diploma or equivalent preferred, with some supervisory or related experience.
- Ability to stand, walk, bend, lift up to 40-55 pounds, and perform physical tasks frequently.
- Comfort with working in a fast-paced environment and occasional outdoor conditions.
- Must have reliable transportation for banking and store duties.