The role involves leading assessments of healthcare provider operations, focusing on revenue cycle management and patient access functions.
Responsibilities include analyzing clinical departments, contact centers, and billing offices through site observations, stakeholder interviews, data insights, and process mapping.
Utilizing AI capabilities, the manager will design or enhance business processes integrating tools such as RPA, automation, and analytics to improve efficiency across revenue cycle functions like scheduling, billing, and clinical documentation.
They will facilitate project management activities, prepare engagement documentation, and support data analysis to develop client deliverables.
The position requires managing and mentoring internal teams, serving as a performance leader, and ensuring project outcomes align with client needs.
Qualifications include a minimum of five years of consulting or industry experience in healthcare operations, with at least two years supervising teams.
Strong expertise in AI applications across healthcare processes, data analysis, and project management is essential.
Proficiency in communication, client engagement, and a relevant bachelor’s degree are required.
This role offers opportunities for professional growth within a collaborative environment and a comprehensive benefits package.