Role Summary
Coordinate patient scheduling in a hybrid setting for GI endoscopy procedures, related surgeries, and clinical assessments. Serve as a key liaison between patients and care teams to ensure appointments are accurately arranged and the scheduling workflow runs smoothly.
Key Duties
- Schedule patients for GI endoscopy procedures, surgery appointments, and assessments.
- Communicate with patients and multidisciplinary care teams to coordinate and confirm appointments.
- Support end-to-end scheduling operations, ensuring accurate documentation and workflow efficiency.
- Handle appointment adjustments and related scheduling needs as required.
Qualifications & Skills
- Strong communication and customer service skills.
- Detail-oriented with an ability to manage multiple scheduling requests accurately.
- Comfort working with healthcare processes and collaborating with care teams.
- Proficiency in scheduling/administrative workflows and data accuracy.