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Clinical Care Coordinator – Field Based

Role: Integrated Care Coordinator responsible for managing complex, high-risk older adult members with medical, behavioral, and socioeconomic needs.

Responsibilities:

  • Serve as the primary care manager, developing individualized, person-centered care plans.
  • Conduct comprehensive assessments covering medical, behavioral, functional, cultural, and social determinants of health.
  • Collaborate with care teams, providers, and community resources to implement care plans.
  • Provide referrals and linkage to internal and community-based services.

Qualifications & Skills:

  • Master’s in Social Work or Bachelor’s in Social Work, Psychology, or related field with 1+ years case management experience.
  • 2+ years supporting older adults or with long-term support services.
  • Experience with behavioral health providers and community resources addressing SDoH.
  • Proficient in MS Office, with reliable transportation and Indiana residency.

Additional Requirements:

  • Ability to travel up to 75%, work face-to-face and telephonically, and navigate multiple locations.
  • Preferred: certifications in Motivational Interviewing, Trauma-Informed Care, bilingual skills, and experience in team-based care or managed care.

Key Attributes: Compassionate, collaborative, adaptable, and committed to equitable, quality care delivery.

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