Role Overview: Provides direct patient care and clinical support in an outpatient setting, working under the provider’s supervision to prepare patients, perform technical duties, document in electronic medical records, and ensure patient safety.
Key Responsibilities:
- Obtain and document patient information, vital signs, and screening data.
- Assist with patient preparation, safety, and privacy during visits.
- Perform clinical tasks such as EKGs, wound dressings, and support during minor procedures.
- Administer medications and perform tests following established policies and competency validation.
- Collect, prepare, and document laboratory specimens; perform phlebotomy as needed.
- Support administrative functions like scheduling, billing inquiries, referrals, and maintaining accurate medical records.
- Facilitate patient communications, reinforce education, and assist with orientation of new staff.
- Maintain infection control protocols, sterilize instruments, and monitor diagnostic equipment.
Qualifications & Skills: High school diploma or equivalent required; certification as a Medical Assistant (CMA or RMA) from recognized associations is mandatory. Preferred completion of additional specialty training. Excellent organizational, communication, and infection control skills are essential.