Role Overview: Provides direct patient care and clinical support in an outpatient setting, functioning as a key member of the healthcare team under the provider’s guidance. Performs clinical duties such as patient preparation, vital signs, technical procedures, and documentation in the electronic medical record. Supports a safe, clean environment and assists with minor procedures, medication administration, specimen collection, and laboratory tasks.
Responsibilities include:
- Obtaining patient information, vitals, and screening data using electronic tools.
- Preparing examination rooms and assisting patients with visits, ensuring safety and privacy.
- Supporting providers during procedures, performing EKGs, wound care, and minor surgical tasks within competency.
- Collecting lab specimens, performing phlebotomy, and managing related documentation.
- Handling clerical duties such as scheduling, filing reports, verifying insurance, and collecting payments.
- Facilitating patient communication, education, and follow-up as directed by providers.
- Maintaining sterilization and infection control protocols, inspecting equipment, and managing supplies.
- Participating in patient safety and quality improvement activities.
Qualifications & Skills: High school diploma or GED required; completion of a Medical Assistant program preferred. Certification as a CMA or RMA from an approved agency is mandatory. Strong clinical skills, competency in procedures, excellent communication, and adherence to safety and infection control standards are essential.