Role Overview:
Provides outpatient clinical and administrative support as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA).
Functions include patient preparation, vital signs, specimen collection, assistance during procedures, medication administration (excluding IVs), and documentation in electronic medical records.
Performs clinical tasks such as EKGs, wound care, phlebotomy, and laboratory specimen handling, supporting provider needs based on competency.
Handles administrative duties like scheduling, insurance pre-authorizations, billing, and patient communication to ensure efficient clinic operations.
Supports infection control, maintains supplies, and ensures patient safety and privacy.
Assists with training new staff and actively participates in quality improvement initiatives.
Requires certification from governing associations (NHA, AMT, AAMA, etc.) and a high school diploma or equivalent; a graduate of a medical assistant program is preferred.
Key skills: clinical procedures, patient communication, documentation, infection control, teamwork, and organization.