Role Overview: This position involves delivering high-quality patient service at a healthcare facility, including greeting patients, registering them in the EMR system, verifying insurance eligibility, and managing waiting areas to ensure timely care.
Key Responsibilities:
- Provide efficient service to patients during appointments and check-ins
- Greet and accurately register patients, verifying demographic and billing data
- Monitor waiting areas and communicate delays as needed
- Identify insurance types and verify patient coverage eligibility
Qualifications & Skills:
- 2+ years of medical office experience preferred
- Experience with Electronic Health Record (EHR) systems and Microsoft Office
- Bilingual skills in English/Spanish or English/Polish are a plus
- Strong communication, customer service, and interpersonal abilities
Location: Chicago