Role Overview: Responsible for leading a banking center’s sales, operations, profitability, and regulatory compliance while ensuring excellent customer service.
Key Responsibilities:
- Strategic Leadership: Coach and manage team, promote positive work culture, and represent the organization within the community.
- Sales & Business Development: Implement sales strategies, foster client relationships, and pursue market growth through proactive outreach.
- Client Experience: Deliver high-quality service and promptly resolve client issues.
- Team Management: Recruit, train, develop, and motivate staff; conduct performance evaluations and foster teamwork.
- Compliance & Risk: Ensure adherence to regulations, policies, and internal controls; implement risk mitigation practices.
- Operational Efficiency: Oversee daily operations, monitor metrics, control expenses, and partner with operational teams for improvements.
Qualifications: Bachelor’s degree or equivalent experience; ability to perform essential duties; proficiency in Microsoft Office and Salesforce; background credit check required. No specific licenses required, but compliance with relevant regulations is necessary.