Role Summary
Provides essential administrative support for daily operations in a physician’s office.
- Greet and register patients; verify information and maintain accurate patient records.
- Schedule appointments and manage changes to ensure smooth patient flow.
- Answer and route phone calls, handle inquiries, and coordinate patient communications.
- Process referrals and manage related documentation.
- Collect and process patient payments; handle billing-related administrative tasks.
- Maintain and organize medical records while supporting clinical staff with administrative needs.
- Uphold strict patient confidentiality and follow all privacy and compliance requirements.
- Adhere to established safety and quality standards to support a reliable, patient-focused environment.