Regional Director of Resident Services leads resident experience and care programs across multiple communities.
Key Responsibilities
- Oversee teams delivering assisted living, independent living, and memory care services.
- Ensure regulatory compliance, service quality, and person-centered resident engagement.
- Develop and standardize best practices across communities.
- Support staff training and drive performance improvement.
- Analyze resident and operational outcomes to identify opportunities for improvement.
- Collaborate with cross-functional leaders to align care, services, and priorities.
Qualifications & Skills
- Proven leadership in senior living and/or healthcare settings.
- Passion for older adult care and commitment to compassionate service.
- Strong ability to implement quality standards, coaching, and training.
- Excellent collaboration and communication skills with cross-functional teams.
- Person-centered mindset focused on resident outcomes and engagement.