Direct Support Program Supervisor oversees person-centered services for individuals in community and home settings. The role leads day-to-day operations, ensuring safe, high-quality support and adherence to regulatory requirements.
Key Responsibilities
- Supervise and coach staff delivering individualized, person-centered care.
- Oversee daily operations, including staff coverage and alignment with support needs.
- Ensure individualized support plans are implemented effectively and updated as needed.
- Partner with families and clinical teams to coordinate services and promote skill building and community inclusion.
- Maintain accurate documentation and required records.
- Respond to crises and support safe outcomes for individuals.
Qualifications & Skills
- Strong leadership and people-management abilities.
- Empathy, patience, and commitment to community-based care.
- Excellent organizational skills and attention to safety and compliance.
- Ability to collaborate with families and interdisciplinary teams.
- Sound judgment and crisis-response capability.
- Strong documentation and process management skills.