Summary
Responsible for hospital patient registration and admitting, ensuring accurate documentation and patient intake.
Key duties
- Verify patient demographics and insurance information.
- Assign medical record numbers and maintain precise registration records.
- Process orders and handle patient payments in accordance with policy.
- Explain forms, instructions, and intake procedures to patients and families with compassion.
- Support telephone operations as needed and assist with account audits.
- Follow all compliance requirements and privacy standards.
Qualifications & skills
- Strong attention to detail and accuracy in data entry.
- Customer-focused, empathetic communication skills.
- Working knowledge of registration/admitting processes and insurance verification.
- Ability to handle payments and manage accounts responsibly.
- Comfort with phone-based interactions and audit/support tasks.
- Commitment to compliance, confidentiality, and hospital procedures.