Direct Support Program Supervisor leads a team delivering person-centered services in community and home settings.
Key responsibilities:
- Oversee daily program operations, ensuring safety, service quality, and regulatory compliance.
- Manage individualized support plans and coordinate staff guidance to meet each person’s needs.
- Partner with families and clinical teams to support skill building and community inclusion.
- Provide leadership, coaching, and supervision to staff delivering direct care.
- Ensure accurate documentation and compliance with required records.
- Respond to crises and support effective resolution of urgent situations.
Qualifications & skills:
- Empathetic, people-first leadership with strong organizational skills.
- Experience supporting individuals with diverse abilities in community-based settings.
- Ability to coordinate care plans, manage documentation, and ensure compliance.
- Strong communication and collaboration with families and clinical partners.
- Calm, decisive problem-solving and crisis response capability.