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Medical Assistant – Outpatient Behavioral Health

Job Summary: Provides direct patient care and clinical support in an outpatient setting, functioning as part of the healthcare team under provider supervision. Performs clinical duties such as patient preparation, vital signs, screenings, EKGs, wound dressings, and assisting during minor procedures. Collects specimens, administers medications (excluding IV), and documents accurately in electronic medical records. Supports administrative tasks including scheduling, billing, referrals, and patient communication. Ensures a safe environment, maintains infection control protocols, and participates in quality improvement initiatives.


Qualifications & Skills: Requires a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) credential from recognized certifying bodies. Must have completed an accredited 1-year certificate or 2-year diploma program. High school diploma or equivalent is required; specialty training is preferred. Strong clinical and clerical skills, attention to detail, and knowledge of medical procedures and infection control are essential.


Key Duties:

  • Patient intake, vital signs, and documentation
  • Assisting with examinations, procedures, and specimen collection
  • Administering medications and treatments as trained
  • Performing phlebotomy and laboratory support
  • Supporting clinic operations through scheduling, billing, and referrals
  • Maintaining infection control and sterilization protocols
  • Participating in patient safety and quality initiatives
  • Supporting new staff orientation and patient education
  • Work is primarily clinical, with some travel possible. The role emphasizes compassion, excellence, learning, innovation, and safety, with comprehensive benefits including health coverage, paid time off, tuition reimbursement, and wellness programs.

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